Discover information about available payment methods, refund procedures, and any discounts you may be eligible for. Your payment-related queries, answered with ease!
From our shopping cart, you can choose between our express payment methods PayPal Express, ShopPay and GooglePay. Here, all personal data is transmitted to us directly by the providers, such as the e-mail address or the delivery address, so you do no
Of course! You can pay by selecting "Cash on delivery". You must select this payment method in the 'Shipping' step of the check out, i.e. one step before "Payment Methods". If you do not see this option, try placing your order from another device or
Unfortunately, at the moment we do not offer any gift cards. However, we are constantly working to improve our offer and look forward to providing you with more great options in the future.
The processing time for a refund usually depends on the original payment method. The maximum time is usually 3-4 working days. We understand that sometimes the wait can be a little nerve-wracking, but we're here to make sure everything goes smoothly.
Don't worry! Contact our customer service team via CONTACT FORM and let them know which discount code you would like to use. We will then be happy to add it to your order and refund the price difference.
Unfortunately, our discount codes cannot be combined. Only one coupon code can be used per order. We know how great it would be to be able to use multiple codes at the same time and we are constantly working to improve our offers.
We're glad you're looking for a discount code. To stay up to date and receive exclusive offers, we recommend that you subscribe to our newsletter and/or join our WhatsApp club. As a small thank you for signing up to the newsletter, you will receive a