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Help & Contact

Explore information on how to reach our support team and understanding our help resources. Your satisfaction is our priority, and we're here to provide the support you need.

How can I get in touch with you?

We are happy to always assist you with any request! Simply reach us via the CONTACT FORM.You can also send us an e-mail to [email protected] or write to us via our social media. Normally you can expect a response within 1-2 days (Monday

Can I call you by phone?

As a start-up company, we are unfortunately not yet able to offer telephone customer service, so we can only be reached by email or via our social media channels. You are welcome to send us an e-mail with your request and we will take care of it.

When can I contact customer service?

We are there for you from Monday to Friday from 8:00-17:00. Our usual response time is 1-2 working days. Please note that we do not work during German public holidays. If you have not received a reply after 3 days, please contact us again. (Please ch

Can I collaborate with Bears with Benefits?

Absolutely, we are always interested in collaborating with new talents!. If you have an Instagram or Tik Tok profile with a good following, please write an email to [email protected] by specifying your profile name. If you